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Trafigura Fondation will store, process,
and manage your information according
to our privacy policy.

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1, rue de Jargonnant
1207 Geneva, Switzerland

+41 22 594.69.00

Report grievances or concerns

We encourage open communication and welcome any concerns that may affect our stakeholders or partners, or the communities they serve.

Submitting a Concern

You can contact us directly here, via our Contact form, or report anonymously through NAVEX Global. While this risk and compliance platform addresses concerns related to the Trafigura Group, it also deals with potential grievances related to the Foundation’s activities. This service is available 24/7 for all stakeholders.

Online Reporting

  1. Access the NAVEX Global web service here
  1. Select ‘Foundation’ from the dropdown menu
  2. Submit your concern and receive a case number for follow-up

By Phone

You can also report anonymously via NAVEX Global's phone line. Details are available here, in the ‘By Phone’ section.